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Aquamacs’ support team actually read crash reports!

I always thought that automatic crash reports went mostly straight to the bin, mostly used for statistics. Well, turns out I was wrong! This came to my inbox recently:

Dear Aquamacs user,

I’m writing because you reported a crash or hang problem with Aquamacs that occurred after a reboot or login.  Aquamacs was started automatically by the system in such cases.

I believe we’ve solved the problem.  You can download a test version of the new Aquamacs from here:

http://aquamacs.org/nightlies.shtml

Thank you for your crash report, and please do report any problems with the test version so we can address them before the next release.

Best regards,
David Reitter


http://aquamacs.org — Aquamacs: Emacs on Mac OS X
http://aquamacs.org/donate — Could we help you? Return the favor and support the Aquamacs Project!


Dr. David Reitter
Assistant Professor of Information Sciences and Technology
Co-Director, Applied Cognitive Science Lab
The Pennsylvania State University
http://www.david-reitter.com

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